gmf|us|en|contact|new-customers en_us en-us
Back to top

New to GM Financial?

Welcome to GM Financial. We’ll send you a welcome letter with your account details once your account number has been generated. Also, watch for periodic surveys in your email to help ensure we are constantly improving and providing a remarkable experience for you.

In the meantime, we can help you get your journey started with us. We’re committed to providing remarkable service to you, and we’re excited to have you as our customer.

Let's Get Your Journey Started

Don’t Have Your Account Number Yet?

Once you sign for your vehicle at the dealership, there are many activities that must occur to create your new account. 

Things To Know

  • To help speed things up, please be sure you have provided to your dealer any additional information requested at the time of signing.
  • If you're unsure about what you might need to provide, please contact your dealer. 

Have Your Account Number? Register For MyAccount

Once you receive your welcome letter and account number, sign up for MyAccount to easily make a one-time payment, set up automatic payments or manage your account details. Plus, you can message us through MyAccount anytime.

What Are My Payment Options?

Making one-time payments and setting up automatic payments through MyAccount are great online options. You can also pay by phone and mail.

Find Your Answers

Visit our contact page to find the best way to reach us.

/content/gmf/en_us/contact/new-customers/jcr:content true /en-us/resources/lease-end/get-going.html /en-us/resources/lease-end/get-inspected.html /en-us/resources/lease-end/get-started.html /en-us/resources/lease-end.html