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New to GM Financial?

Welcome to GM Financial. We’ll send you a welcome letter with your account details once your account number has been generated. Also, watch for periodic surveys in your email to help ensure we are constantly improving and providing a remarkable experience for you.

In the meantime, we can help you get your journey started with us. We’re committed to providing remarkable service to you, and we’re excited to have you as our customer.

Let's Get Started    


Where can you find your GM Financial account number?

Your account number can be found on your welcome letter. Please note that the letter can take a few weeks to arrive.

Things To Know

  • The process of creating your GM Financial account starts as soon as you sign for your vehicle.
  • To keep things moving, please provide any additional information requested at the time of signing.
  • Have questions? Contact your dealership or text WELCOME to 53721* to get answers.

Disclaimer: *There is no charge from GM Financial, but message and data rates may apply.

Have Your Account Number? Register For MyAccount

Once you receive your welcome letter and account number, sign up for MyAccount to easily make a one-time payment, set up automatic payments or manage your account details. Plus, you can message us through MyAccount anytime.

What Are My Payment Options?

Making one-time payments and setting up automatic payments through MyAccount are great online options. You can also pay by phone and mail.

Need Answers?

Our Contact Us page details how to reach us, including messaging, texting and phone.

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