Welcome to GM Financial’s
Supplier Community
Building strong, responsible, and trusted suppliers.
Suppliers play a critical role in helping GM Financial improve quality, innovate on behalf of our customers and reduce costs. Our Global Procurement organization is committed to fair, transparent, and strategic sourcing practices that create value for both GM Financial and our suppliers.
Whether you’re exploring a supplier community or already doing business with us, this page will guide you through expectations, requirements, and the process for engaging with GM Financial.
Our Supplier Philosophy
At GM Financial, we aim to work with suppliers who:
- Deliver quality, innovation, and operational excellence
- Support responsible business practices and sustainability
- Demonstrate strong information security and data privacy
- Bring diverse perspectives and foster inclusive supply chains
- Prioritize safety, ethical conduct, and compliance
Becoming a Supplier
Who We’re Looking For
We consider suppliers across a wide range of products and services technology, professional services, operations, marketing, facilities, and more.
How to Express Interest
If you would like to be considered as a supplier, email us with information about your products or services:
If an opportunity aligns to your capabilities, our team will reach out with next steps. We retain relevant submissions even if there is not an immediate need.
Supplier Registration
When invited to move forward, suppliers will follow our formal onboarding process, which typically includes:
- Business capability and risk assessment
- Information security review
- Compliance and regulatory checks
- Contracting and acceptance of GMF terms
- Procurement and stakeholder engagement
Supplier Expectations
Ethics & Compliance
Suppliers are expected to uphold the highest ethical standards, including:
- Anti corruption & anti bribery compliance
- Conflict of interest disclosure
- Adherence to all applicable laws and regulations
- Alignment with GM’s broader safety and compliance expectations, such as Speak Up for Safety
Sustainability & Responsibility
GM Financial supports General Motors’ wider sustainability and responsible sourcing principles. Expectations include:
- Reducing environmental impact
- Supporting fair labor and human rights
- Transparent supply chain practices
- Participation in environmental or social reporting if required
Data Security
Because GM Financial manages sensitive financial and customer data, we require:
- Robust information security controls
- Compliance with regulatory standards
- Notification of any cybersecurity incidents
Working With Us
Procurement Process Overview
- Initial Evaluation – capability and fit
- Sourcing Events – RFI, RFP, or RFQ based on category
- Due Diligence – risk, security, and financial stability review
- Contracting – negotiation and execution of agreements
- Onboarding – systems access & operational readiness
- Performance Management and Risk Monitoring – regular business reviews & scorecards
Coupa, Invoicing & Accounts Payable
What this means for you Coupa is an industry-leading platform that
provides a one-stop shop for purchasing goods and services. As a supplier,
you will be able to manage POs and invoices efficiently and securely.
Supplier PO and invoicing options
Please review the following options and select the method that best fits your organization. There are no fees associated with any option.
- Coupa Supplier Portal (CSP): Access a centralized web portal for all procurement activities with GM Financial. View POs, maintain catalogs and create/send invoices electronically. CSP offers robust reporting dashboard and data management features. Watch an overview video here.
- For assistance with the CSP, visit the Supplier Help Center or review the Coupa Supplier FAQ document. For additional Coupa support, click here.
- The Coupa website also supports translations for multiple languages.
- Supplier Actionable Notification (SAN): Manage POs and invoices directly from your email inbox. Review, acknowledge and comment on POs, and submit invoices without logging in to a portal. SAN will be the default for suppliers who do not respond.
- cXML Transmission: For suppliers with existing cXML capabilities and high transaction volumes, receive POs and submit invoices via cXML format directly to Coupa, recommended only for organizations already using cXML
For all NON PO related invoices, please submit to APVendorInvoices@gmfinancial.com
as a pdf attachment with the following in the Subject Line:
Supplier Name
Invoice Number
Invoice Date
All other inquiries for NON PO Invoices can be sent to AccountsPayableSupport@gmfinancial.com
Mailing Address:
Accounts Payable
P.O. Box 1690
Fort Worth, TX 76101 1690
Note: For information on country specific options, please contact your local GMF team.
Questions? Contact the appropriate email below:
- North America: coupasupplier@gmfinancial.com
- Brazil: Procurement.Brasil@gmfinancial.com
- Chile: CLProcurement@gmfinancial.com
- Colombia: procurementcol@gmfinancial.com
- Mexico and Peru: mxprocurement@gmfinancial.com
Supplier Training
To ensure you’re ready, please complete supplier training by registering for an upcoming Coupa webinar.
What suppliers should expect: After you register, you will receive:
- Webinar date/time options (live sessions)
- A confirmation email with access details
- Follow-up materials and resources
Who should attend:
- Sales / Account teams supporting your customer account
- Billing & Accounts Receivable teams
- Anyone who manages purchase orders, invoices, catalogs, or supplier onboarding
Registration is required to receive webinar access information and joining instructions.
Contacts
General Supplier Questions:
purchasing@gmfinancial.com
Invoice Questions:
AccountsPayableSupport@gmfinancial.com
Resources for Existing Suppliers
Depending on engagement level, suppliers may require access to GM or GM Financial systems such as:
- Document libraries
- Secure file exchange
- Procurement applications
- Training resources
- DUNS/Entity management (via GM’s Supplier Maintenance Activity Group)