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Send a Message 24/7 with Updated Chat

Chatting with our Customer Experience team just got better:

More personalized

  • Get a dedicated representative who knows your account and how to service your needs.
  • One-to-one contact means quicker, more consistent assistance and resolutions.

Easier to use

  • Works on mobile, tablet or desktop for a seamless experience across platforms.
  • Transcript of conversation is saved for 13 months to review any time.

Log in to MyAccount and click the messaging icon to experience the updated tool for yourself.

Scooter Hendon
By Scooter Hendon, GM Financial

GM Financial's Scooter Hendon might have a funny name, but he's serious about educating customers about financing their vehicles – and no, not the foot-powered kind on two wheels.

woman relaxing by the pool with GM Financial Mobile app displayed on phone

Get Your Account Ready for Summer

Don’t sweat the small stuff! Put your account on cruise control now, so you can relax as summer heats up.

man smiling while using his phone, cell phone showing MyAccount screen.

What GM Financial Mobile Can Do For You

Learn how our mobile app makes life easier.

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