If you have been impacted by the federal government shutdown and need to discuss options that vary from your scheduled due date, please contact our Customer Experience team by logging on to gmfinancial.com/MyAccount or by phone at 1-800-284-2271.

Test-drive the new gmfinancial.com

woman on laptop visiting the new gmfinancial.com with text overlay "Test-drive the new gmfinancial.com" June 11, 2018

Test-drive the new gmfinancial.com

You talked, and we listened. We're launching a new site that delivers an even better user experience, and we did it by incorporating GM Financial customers’ feedback into the design. When you visit the new gmfinancial.com or use the link at the very top of the page to TEST DRIVE OUR NEW SITE, you may notice a few changes that mean big improvements for your online experience. The changes include:

Cleaner design. No matter what device you’re using, you’ll be able to navigate more easily with our simplified design. 

Better mobile experience. Our new site makes navigating on mobile a breeze. Find what you’re looking for quickly and efficiently.

Improved search. Know what you want but not where to find it? Search your questions on our website and get even better results than before.

MyAccount

You may notice the clean, simplified look has carried over to MyAccount. Browse your more comprehensive payment history, including any payments made online and over the phone. Watch each monthly payment move the needle toward paying off your account with our payment tracker. You can even schedule your next service appointment with a click of a button.

These changes may seem small, but they add up to a better online experience.

By Kelly Schaefer, GM Financial

GM Financial’s Kelly Schaefer is a seasoned road warrior with a history of long road trips and early morning drives. When she’s not belting out an alternative rendition of “The Wheels on the Bus” to her daughters, she's digging into digital marketing data.

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