If you have been impacted by the federal government shutdown and need to discuss options that vary from your scheduled due date, please contact our Customer Experience team by logging on to gmfinancial.com/MyAccount or by phone at 1-800-284-2271.

Servicemembers' Civil Relief Act (SCRA)

Servicemembers' Civil Relief Act (SCRA)

The Servicemembers Civil Relief Act (SCRA) applies to qualified active duty military personnel. Benefits provided under the SCRA vary.

Please provide GM Financial with military notification that includes your name and active duty date. GM Financial must receive notification in one of the following formats:

  1. A copy of the active duty orders;
  2. A letter from your commanding officer on military letterhead; or
  3. Some form of official notification

Send the active duty notification to the Customer Service Support department via fax or mail.

Mail

GM Financial Attn: Customer Service Support P.O. Box 183581 Arlington, TX 76096

Phone Number

 

(1-800) 284-2271