Contact Us

Select your account below to view contact information.

If you previously received a title and/or release of lien letter from GM Financial and need a duplicate title and/or another release of lien letter, please go to www.getmycartitle.com to submit a request.

Send Us a Message

Existing customers

Complaints

Hearing Impaired Customers

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COMPLAINT SUBMISSION FORM

How can we help?

Check out our FAQ page for answers on these topics:

  • Making a payment
  • Payment options
  • Account questions
  • Setting up automatic or recurring payments
  • Payoff information
  • Getting your title

You can also reach out to our Customer Experience team at (800) 284-2271.

Customer Service Hours:

7 a.m. – 6 p.m. CT

If you still have concerns, please submit a complaint.

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Complaint Submission Form

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Submit Complaints










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Complaint Submission Form

Thank you for submitting your complaint.

A GM Financial representative will review your complaint and follow up with you using the preferred contact method that you selected.

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General Inquiry Form

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Submit Questions and Comments






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General Inquiry

Thank you for your submission.

Your inquiry has been successfully sent.

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