If you have been impacted by the federal government shutdown and need to discuss options that vary from your scheduled due date, please contact our Customer Experience team by logging on to gmfinancial.com/MyAccount or by phone at 1-800-284-2271.

Payment options

Payment options

GM Financial is proud to offer an array of payment options for both our personal and business customers. Easily make payments online through MyAccount, by mail, or over the phone. We accept checks, credit cards or debit cards — including one-time and automatic payments. Learn more about each payment option below:

Pay Online: Bank Account

It’s easy and convenient to make payments with your bank account through MyAccount. You can make a payment or set up auto pay.

    PAY IN MYACCOUNT

  1. Log in to gmfinancial.com/MyAccount.
  2. Click “Pay Online” on the Dashboard.
  3. Choose “Set up auto pay” or “Make a payment”
    • If you select “Make a payment,” you must choose whether to make the payment from a bank account (free) or with a debit card (fees may apply). Auto pay must be made from a bank account.
  4. Follow the instructions to set up auto pay or submit a payment.

    SET UP THROUGH YOUR BANK

  1. Some banks will allow you to make a payment or set up automatic payments for home, automobile or other bills you have. Visit your bank’s website or contact their customer service to see if you can set up your GM Financial payment.

Things to know about payments through your bank account

  • Payments made with bank accounts (checking, savings, money market) are free.
  • To use a bank account, you will need to know your bank account number.
  • Only bank accounts can be used to set up online auto pay.
  • The maximum single payment you can make online using a bank account is $50,000.
  • The maximum automatic payment you can set up online using a bank account is $2,500 $5,000 .
  • The minimum payment you can make online is $10.
  • To ensure on-time payment, please allow up to two business days for payments to post to your account, excluding weekends and bank holidays. The regular payment acceptance deadline is 8:30 p.m. CT Monday-Saturday.
  • You can change or cancel future-dated bank account payments or turn off auto pay by logging in to gmfinancial.com/MyAccount.
  • Powered by Western Union

Pay Online: Debit Card (Potential fee)

Our convenient online payment option is easy to use. You can make one-time payments or set up recurring payments. Payments made with ATM/debit cards may incur a $5 fee from Western Union Speedpay.

    To pay online

  1. Log in to gmfinancial.com/MyAccount.
  2. Click “Pay Online” on the Dashboard.
  3. Choose “Make a one-time payment” or “Set up recurring monthly payments” from your designated account.
    • If you select “Make a one-time payment,” you must choose whether to make the payment from a bank account (free) or with a debit card (fees may apply). Recurring payments must be made from a bank account.
  4. Follow the instructions to submit a payment or set up a recurring plan.

Things to Know

  • The maximum online payment you can make online using an ATM/Debit or credit card is $2,999.99$2,500.
  • The minimum payment you can make online is $10.
  • You can change or cancel future-dated bank account payments or turn off recurring payments by logging in to gmfinancial.com/MyAccount.
  • More than one payment may be made per business day.
  • Powered by Western Union

Pay by Mail

Choose the type of payment you will be mailing below.

Regular Mail

GM Financial
P.O. Box 78143
Phoenix, AZ 85062-8143

Overnight Mail

GM Financial
1820 E. Sky Harbor Circle South
Suite 150
Phoenix, AZ 85034-9700

Regular Mail

GM Financial
Attn: Payment Processing
P.O. Box 99605
Arlington, TX 76096-9605

Overnight Mail

GM Financial
Attn: Payment Processing
4100 Embarcadero Drive
Arlington, TX 76014

Choose Address Type

Choose the type of payment you will be mailing below.

Regular Mail

GM Financial
Attn: GM Financial Lease
P.O. Box 78143
Phoenix, AZ 85062-8143

Overnight Mail

GM Financial
Attn: GM Financial Lease
1820 E. Sky Harbor Circle South
Suite 150
Phoenix, AZ 85034-4875

Regular Mail

GM Financial
Attn: Payment Services
P.O. Box 99606
Arlington , TX 76096

Overnight Mail

GM Financial
Attn: Payment Services
4100 Embarcadero Dr.
Arlington , TX 76014

Things to Know

  • All checks should be made payable to “GM Financial.”
  • Your check should include your GM Financial account number.
  • The payment coupon is located on the bottom of your billing statement.
  • You can print the payment coupon by logging into gmfinancial.com/MyAccount and choosing “Mail” on the “Payment Options” page.

Set up auto pay

You can set up automatic payments in multiple ways:

  1. You can set up online auto pay by logging in to gmfinancial.com/MyAccount. Once you enroll, online auto pay will go into effect right away. Payments may take up to two business days to post to your account. Online auto pay can be changed or canceled any time through MyAccount.
  2. Some banks will allow you to make a payment or set up automatic payments for home, automobile or other bills you have. Visit your bank’s website or contact their customer service to see if you can set up your GM Financial payment.
  3. You can also enroll in auto pay by mail. Follow these steps:
    1. Download the Automatic Payment Plan Authorization AgreementElectronic Funds Transfer Enrollment form.
    2. Complete the form with requested information.
    3. Write “VOID” on both sides of a current check to submit with your application.
    4. Sign the form and mail, email or fax your document and voided check.

  • Mail

    Please staple your voided check to your application and mail it to:

    GM Financial Services
    Attn: APP Department
    P.O. Box 183621
    Arlington, TX 76096-3621
    GM Financial Leasing
    Attn: APP Department
    P.O. Box 183621
    Arlington, TX 76096-3621

  • Email

    Please scan both sides of your check and email it with your application to:

  • Fax

    Please scan both sides of your check and fax it with your application to:

    1-877-581-60551-877-581-6055

Things to know about auto pay by mail

  • Setting up auto pay by mail takes a minimum of 30 10 days. Once your enrollment form is received and approved, we will process it and set up the payment to be automatically deducted from your account on your scheduled due date.
  • You may have a payment due before the first automatic transfer takes place. If this is the case, please make a payment through another method — online, mail or phone — to prevent late fees.
  • To cancel your participation, please call our Customer Experience team at 1-800-284-2271 1-800-284-2271 . Your cancellation request must be received at least 10 business days prior to your payment date to ensure cancellation.
  • Customers who enroll in the auto pay by mail will not receive monthly statements.
  • If you decide to cancel If you opt out of auto pay, you are still responsible for your monthly payment on or before your assigned due date.

Pay by Phone (Fee)

All payments made by phone will go into effect on the same day you call, but may take up to two business days to post to your account. Fees may apply.


Things to Know

  • Western Union charges a fee for using this service.
    If you choose to use the Automated Phone System, an additional $7.50 will be deducted from your account as a separate bank account transaction. If you use Agent-Assisted, an additional $10 will be deducted.
  • The maximum payment you can make by phone using a bank account or an ATM/Debit card is $2,999.99.You must pay using a bank account. The maximum payment you can make by phone is $2,500.
  • Please have the following information available when you call:
    • GM Financial account number
    • Name of your banking institution
    • Your checking account number, routing number and current check number

Pay by Credit Card (Fee)

You have the ability to make a credit card payment through Western Union or MoneyGram.
Please select one of the following to get started:

Pay by Cash (Fee)

You have the option to make a cash payment, but keep in mind that fees may apply.
Please select one of the following to get started: