SEND A MESSAGE WITH UPDATED CHAT

Operator with speaking with a customer September 20, 2017

SEND A MESSAGE WITH UPDATED CHAT

Chatting with our Customer Experience team just got better:

More personalized
  • Get a dedicated representative who knows your account and how to service your needs.
  • One-to-one contact means quicker, more consistent assistance and resolutions.
Easier to use
  • Works on mobile, tablet or desktop for a seamless experience across platforms.
  • Transcript of conversation is saved for 13 months to review any time.

Log in to MyAccount and click the messaging icon to experience the updated tool for yourself.

By Scooter Hendon, GM Financial

GM Financial’s Scooter Hendon might have a funny name, but he’s serious about educating customers about financing their vehicles – and no, not the foot-powered kind on two wheels.

Save time at the dealership

Apply online for pre-qualified financing.

Apply Now