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Customer Service

U.S. and Canadian Customers

Toll Free: 1-800-284-2271
Lease Customers: 1-800-369-5212
Existing customers:
Send an email through MyAccount

Not a customer?
Send an inquiry

Complaints
Submit a complaint

Hearing Impaired Customers

TDD/TTY Services: 1-888-998-0253

Business Hours

Monday – Thursday
7 a.m. – 8 p.m. CST

Friday
7 a.m. – 7 p.m. CST

Saturday
7 a.m. – 4 p.m. CST

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Are you sure you have a complaint?

If your question is about:

  • Making a payment
  • A payment you've already made
  • Setting up an Automatic Payment Plan
  • Getting your title
  • Or other basic account questions

For fastest service, please call Customer Service at 1-800-284-2271 or submit an inquiry today.

Customer Service Hours:

  • Monday – Thursday: 7 a.m. – 8 p.m. CST
  • Friday: 7 a.m. – 7 p.m. CST
  • Saturday: 7 a.m. – 4 p.m. CST

For other issues/concerns, please click here to submit a complaint.

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Complaint Submission Form

(*) Required Fields

Submit Complaints
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Complaint Submission Form

Thank you for submitting your complaint.

A GM Financial representative will review your complaint and follow up with you using the preferred contact method that you selected.

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General Inquiry Form

(*) Required Fields

Submit Questions and Comments
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General Inquiry

Thank you for your submission.

Your inquiry has been successfully sent.

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