If you have been impacted by the federal government shutdown and need to discuss options that vary from your scheduled due date, please contact our Customer Experience team by logging on to gmfinancial.com/MyAccount or by phone at 1-800-284-2271.


There are many Corporate teams throughout GM Financial that play a vital role in the company's success. From selecting the best team members to handling payroll and legal matters, many of these team members help the company achieve its goals. Located in the Dallas-Fort Worth area, our Corporate teams ensure GM Financial is staying competitive within the auto finance industry.


The Audit department assists the company’s Board of Directors, its Executive Team and GM’s Audit Committee in achieving sounds managerial review and control. Audit performs comprehensive reviews and independent appraisals of all operations and activities.


The Accounting, Finance and Treasury departments are responsible for GM Financial's financial reporting, financial planning and analysis, accounts payable and tax administration functions. The Finance department ensures that GM Financial gets the best deals by managing the vendor relationships through pricing and purchasing. Corporate Finance structures and executes GM Financial's securitizations and warehouse facilities that fund our business. They also manage relationships with the credit providers, rating agencies and asset-backed investors.


The Administrative team demonstrates the mission, vision and values of GM Financial through supporting the day-to-day business processes and tasks of departmental executives and leadership. These team members embody the pillars of the company on a daily basis.


The Facilities department oversees development and maintenance at all of our professional, safe and comfortable GM Financial office spaces. To best meet the needs required to coordinate the design, construction and maintenance at all locations, this group manages multiple vendor partnerships.

Human Resources

The Human Resource department manages areas relating specifically to employees and new team members. The department oversees services such as the compensation and review process, health benefits and stock ownership programs, training and leadership development, corporate policies and talent acquisition.


The Legal department keeps GM Financial in compliance with government regulations, mandatory licenses, and state and federal laws. The Compliance department works with all GM Financial business units to further the effective management of compliance and compliance risk. The team ensures that there is an effective Compliance Management System in place so that GM Financial products, service and delivery systems are in compliance with all laws and regulations throughout the product or service lifecycle.


Marketing Communications is responsible for communicating and promoting the GM Financial brand to dealers, consumers, team members and the media. Through print and digital channels, the team ensures our customers have a great experience with GM Financial. We provide the online tools to help our dealers sell more GM vehicles. The team keeps open lines of communication with team members so they understand our goals, values and culture. And they look for opportunities to share the GM Financial story with the media to help promote the GM Financial brand.

Pricing/Product Development

The Pricing and Product Development department works as the liaison between our dealer clients and General Motors. It maintains our dealer-facing products and introduces incentives to help dealers sell more vehicles. The team also manages all after-market GM Financial products for both GM and non-GM dealers, such as our Guaranteed Asses Protection product and Vehicle Service Contract agreements.

Process Excellence

Members of the Process Excellence department partner with a wide variety of internal stakeholders from all levels and departments of the business to assist in the execution of business process management, business process improvement, innovation and cultural change projects. 

Risk Management/Insurance

The primary role of the Risk Management department is to assist in achieving a sound managerial review and control over all activities. The department's main focuses are comprehensive credit review, internal audit, portfolio forecasting and security of our people, intellectual property and assets. The team continually assesses new and existing channels of business and identifies process improvements to further mitigate risk to the company.