Leadership Team

Daniel E. Berce

Daniel E. Berce

President and Chief Executive Officer

DANIEL E. BERCE has been President and Chief Executive Officer since August 2005. Previously, he served as President from 2003 to 2005, and Chief Financial Officer from 1990 to 2003. Prior to joining the company, Mr. Berce was an auditor with Coopers & Lybrand for 14 years and was a partner with the firm. He is a Certified Public Accountant.

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Mark Bole

Mark Bole

Chief Administrative Officer and President, International Operations

MARK BOLE has been Chief Administrative Officer and President, International Operations since February 2018. He has responsibility for global Human Resources and Information Technology and the company’s International Operations. Previously, he was President, International Operations since April 2013. Prior to that, he served as Executive Vice President, International Operations from 2006 to 2010; Group Vice President, European Operations from 2003 to 2006; and Vice President, Asia Pacific Operations from 2001 to 2003. He was Director, New Markets and Strategic Initiatives from 1998 to 2001; Director, Latin American Operations from 1996 to 1998; and Director, Latin America Borrowings from 1994 to 1996. Mr. Bole joined the company in 1985 in Detroit and served in a variety of roles. In 1991, he transferred to the European Treasury Center in Brussels, Belgium, and returned to the U.S. in 1994.

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Chris Burt

Chris Burt

Executive Vice President and Chief Human Resources Officer

CHRIS BURT has been Executive Vice President and Chief Human Resources Officer since January 2015. Before joining the company, he was Senior Vice President of Human Resources, North America, at LSG Sky Chefs in Dallas-Fort Worth, from 2009 to 2014. Prior to that, he was Vice President of Human Resources at Trinity Industries from 2006 to 2009. Mr. Burt has more than 25 years of leadership experience in Human Resource management in various industries.

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Connie Coffey

Connie Coffey

Executive Vice President, Corporate Controller and Chief Accounting Officer

CONNIE COFFEY has been Executive Vice President, Corporate Controller and Chief Accounting Officer since June 2014. Previously she was Executive Vice President and Corporate Controller from 2012 to 2014. She was Senior Vice President, Accounting and Reporting, from 2002 to 2012. She served as Vice President, Non-Public Financing and Reporting, in 2002; Vice President, Structured Finance and Reporting, from 2000 to 2002; and, Assistant Vice President, Treasury, Operations and Reporting, in 1999. Prior to joining the company, Mrs. Coffey was an audit manager for PriceWaterhouseCoopers.

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Doug Johnson

Doug Johnson

Executive Vice President and Chief Legal Officer

DOUG JOHNSON has been Executive Vice President and Chief Legal Officer since July 2013. Previously, he was Senior Vice President and Associate Counsel from 2004 to 2013. He served as Vice President and Associate Counsel from 2001 to 2004 and was Assistant Vice President and Associate Counsel from 2000 to 2001. Before joining GM Financial, Mr. Johnson served as in-house counsel at Mercedes Benz Credit and Chrysler Financial. Prior to that time, he was engaged in private legal practice primarily handling matters representing financial institutions.

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Mike Kanarios

Mike Kanarios

Executive Vice President and Chief Strategy Officer

MIKE KANARIOS has been Chief Strategy Officer since July 2017. Previously, he served as Executive Vice President and Chief Operating Officer, International Operations from July 2015 until he transitioned to his current role in 2017. Prior to that, Mr. Kanarios was Chief Financial Officer, International Operations from 2009 to 2015, and also served as Treasurer for International Operations from 2008 to 2009, and CFO, Latin American Automotive Finance from 2006 to 2008. Before joining the company in 2006, he spent nine years with General Motors holding a number of leadership positions in treasury, finance and mergers and acquisitions. His last role at GM was Controller of GM North America.

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Patrick Rayball

Patrick Rayball

Executive Vice President and Chief Information Officer

PATRICK RAYBALL has been Executive Vice President and Chief Information Officer since December 2012. Previously, he was Senior Vice President, ITS Software Solutions, from 2005 to 2012. He served as Senior Vice President, ITS Customer Service, from 2000 to 2005; Vice President, ITS Dealer Services, from 1999 to 2000; and, Vice President, Client Relations, from 1997 to 1999. Prior to joining the company, Mr. Rayball worked as a technical project manager for Bank One.

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Susan Sheffield

Susan Sheffield

Executive Vice President and Chief Financial Officer

SUSAN SHEFFIELD has been Executive Vice President and Chief Financial Officer since April 2018. She previously served as Executive Vice President and Treasurer, a role she assumed in June 2014. Prior to that, she served as Executive Vice President, Corporate Finance, from 2008 to 2014. She served as Senior Vice President, Structured Finance, from 2004 to 2008 and Vice President, Structured Finance, from 2003 to 2004. Ms. Sheffield joined the company in 2001 as part of the Investor Relations department. Prior to joining the company, she worked in corporate and commercial banking for 13 years, primarily for JPMorgan and Wells Fargo Bank.

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Rick Gokenbach

Richard A. Gokenbach

Executive Vice President and Treasurer

RICHARD (RICK) GOKENBACH has been Executive Vice President and Treasurer since April 2018. He was previously responsible for debt capital markets, asset liability management, and financial planning and analysis functions. He joined the Company in 2013 , and prior to his Treasury roles, was Senior Vice President of Pricing and Product Development where he helped spearhead GM Financial’s captive strategy initiative in the U.S. Before joining GM Financial, Gokenbach worked for Ally Bank (previously GMAC), serving in multiple Treasury and Finance roles over his more than 10 years there.

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Dan Bickmore

Dan Bickmore

Senior Vice President and Chief Compliance Officer

DAN BICKMORE has been Senior Vice President and Chief Compliance Officer since October 2013. Previously, he served as Assistant General Counsel at Mercedes-Benz Financial Services USA, LLC, from 2007 to 2013, and Associate General Counsel at DaimlerChrysler Financial Services Americas, LLC, from 2002 to 2007. Prior to that, he held various leadership positions in Legal at Mercedes-Benz Credit Corporation from 1994 to 2001. Mr. Bickmore has more than 25 years of legal and compliance experience in the finance industry. He was engaged in private legal practice from 1983 to 1987.

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Lesa Powell

Lesa Powell

Senior Vice President and Chief Auditor

Lesa Powellhas been Senior Vice President, Chief Auditor since February 2018. Previously, she served as Senior Vice President, Audit Services since October 2000. Previously, she held the position of Vice President, Internal Audit, from 1997 to 1999. Ms. Powell has nearly 25 years of experience in the financial services industry. Prior to joining GM Financial, she worked at NationsBank as an auditor and compliance officer, and at Central Bank and Trust as an auditor.

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Kyle Birch

Kyle Birch

Executive Vice President and Chief Operating Officer North America

KYLE BIRCH has been Executive Vice President and Chief Operating Officer North America since October 2013. Previously, he was Executive Vice President, Dealer Services, from 2003 to 2013. He served as Senior Vice President, Dealer Services, from 1999 to 2003. Mr. Birch joined the company in 1997 as part of the Strategic Alliances group, where he established our National Credit Center and helped build our company's dealer group and bank alliance relationships. Prior to joining the company, he worked for the FDIC for 12 years. Mr. Birch has more than 30 years of experience in the financial services industry.

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Robert Beatty

Robert Beatty

Executive Vice President, Customer Experience

ROBERT BEATTY has been Executive Vice President Customer Experience, including Customer Experience, Remarketing Solutions, Customer Service and Marketing & Communication, since 2015. Previously, he was Executive Vice President, Specialty Areas, from 2012 to 2015, and Senior Vice President, Corporate Servicing, from 2007 to 2012. He served as Vice President, Corporate Servicing, from 2005 to 2007 and Assistant Vice President, Dialer Administration, from 2002 to 2005. Prior to joining the company, Mr. Beatty served in various roles at Ford Credit from 1997 to 2002 and worked in the financial services industry in Frankfurt, Germany, from 1991 to 1997 following six years of service in the U.S. Army.

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Scott Dishman

Scott Dishman

Executive Vice President, Servicing

SCOTT DISHMAN has been Executive Vice President, Servicing since April 2012. Previously, he was Senior Vice President, Corporate Collections and Loss Mitigation, from 2005 to 2012. He served as Vice President, Center Operations, from 2003 to 2005; Vice President, Consumer Services and Collections from 1999 to 2003; and Assistant Vice President Collections Consumer Segment, from 1998 to 1999. Prior to joining the company, Mr. Dishman held various positions in credit and collections at Ford Credit from 1993 to 1998.

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Jonas Hollandsworth

Jonas Hollandsworth

Executive Vice President, U.S. Sales and Credit Operations

JONAS HOLLANDSWORTH has been Executive Vice President U.S., Sales and Credit Operations, since April 2011. Previously, he was Senior Vice President, U.S. Regional Sales and Credit Operations, from 2008 to 2011 and Vice President, Branch Originations, from 2005 to 2008. Prior to that, Mr. Hollandsworth held the positions of Vice President and Assistant Vice President in Financial Planning and Analysis from 2001 to 2005. He joined the company in 1999 as a Budget Analyst. Prior to joining the company, Mr. Hollandsworth was a financial analyst for Citigroup (formerly The Associates) and Northrop Grumman.

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Jimmy Vance

Jimmy Vance

Executive Vice President and Chief Risk and Pricing Officer

JIMMY VANCE has been Executive Vice President and Chief Risk and Pricing Officer since February 2018. Previously he was Executive Vice President, Pricing Analytics and Product Development, since April 2011. Prior to that, he was Senior Vice President, Pricing and Product Development, from 2010 to 2011; Senior Vice President and Operations Controller from 2006 to 2010; Vice President, Financial Planning and Analysis, from 2001 to 2006; and, held other financial planning and analysis positions in Dealer Services since joining the company in 1998. Prior to joining GM Financial, Mr. Vance worked in accounting for Tenneco and in finance for Tandy Corporation.

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Rafael E. Amoros

Rafael E. Amoros

Chief Operating Officer

RAFAEL E. AMOROS is the Chief Operating Officer of GM Financial International Operations. He has served in this position since January 2018. Previously, he was Executive Vice President and Chief Financial Officer of International Operations from April 2015, and served as Senior Vice President and Treasurer before that. Mr. Amoros joined the company in 2009 after a career in banking, both in the U.S. and in Argentina.

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Randy Hanna

Randy Hanna

Executive Vice President and Chief Information Officer, International Operations

RANDY HANNA has been Executive Vice President and Chief Information Officer, International Operations since April 2013. Prior to joining GM Financial, Mr. Hanna spent four years with Ally Financial, his final position being Chief Information Officer, International Operations. Mr. Hanna previously spent nine years with General Motors in roles of increasing responsibility. His last role with GM was as CIO North American Service and Parts Operations and Global Development / Deployment Executive.

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Rick Livingood

Frederick Livingood

Executive Vice President and Managing Director, Mexico, Colombia, Chile and Peru

FREDERICK (RICK) LIVINGOOD has been Executive Vice President and Managing Director, Mexico, Colombia, Chile and Peru, since July 2016. Previously, he served as Executive Vice President and Chief Operating Officer, SAIC-GMAC, GMF´s joint venture in China, from 2013 to 2016; and General Manager of SAIC-GMAC, from 2007 to 2013. Prior to this, he was Regional Manager for Europe from 2002 to 2007. From 1996 to 2002, he held Managing Director positions in Chile, Argentina and Mexico. Mr. Livingood joined the company in 1982 as Field Representative and gained experience in a variety of positions in operations and credit management in the U.S.

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Rodrigo Lopes

Rodrigo Lopes

Executive Vice President and Chief Operating Officer, SAIC-GMAC, China

RODRIGO LOPES has been Executive Vice President, China, and Chief Operating Officer, SAIC-GMAC, GMF´s joint venture in China, since July 2016. Previously, he served as Executive Vice President, Mexico, from 2014 to 2016, assuming responsibility for Colombia and Chile in February 2016. From 2008 to 2013, he was Managing Director in Colombia and Chile. Prior to that time, he held various positions, including Operations Manager in Mexico from 2007 to 2008, Operations Manager in Brazil from 2005 to 2007, and Retail Credit and Collections Manager in Brazil from 2003 to 2005. Mr. Lopes joined the company as an F&I consultant in 1997.

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Jim Nagy

Jim Nagy

Executive Vice President, Human Resources, Business Continuity, Compliance, Loan Review Group and Operational Risk Management

JIM NAGY has been Executive Vice President, Business Continuity Management, Compliance, Loan Review Group and Operational Risk Management since August 2016. His responsibilities expanded to include Human Resources in November 2017. Previously, he was Executive Vice President, Loan Review Group. Nagy joined the company in 1980. He went on to hold numerous management positions around the world, including Executive Vice President, Mexico, and Managing Director, Mexico.

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Bob Neaton

Bob Neaton

Executive Vice President and General Counsel, International Operations

BOB NEATON has been Executive Vice President and General Counsel, International Operations since August 2015. Previously, he was General Counsel, Auto Finance, at Ally Financial from 2011 to 2015. Prior to this, he was Chief Counsel for worldwide litigation at Ally Financial from 2008 to 2010. Mr. Neaton has more than 20 years of in-house counsel experience specializing in auto finance, litigation and regulatory matters in the U.S. and international markets.

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Richard Niedziolek

Richard Niedziolek

Executive Vice President and Chief Risk Officer, International Operations

RICHARD NIEDZIOLEK has been Executive Vice President and Chief Risk Officer, International Operations, since April 2013. Prior to this, he was the Commercial Chief Risk Officer from 2012 to 2013; Executive Director Commercial Credit Operations from 2011 to 2012; Director International Operations from 2009 to 2011; and, President and Managing Director of GMAC Bank Poland from 2007 to 2009. Mr. Niedziolek joined the company in 1989 and has since held a number of management positions in accounting, audit, finance, mergers & acquisitions, and treasury.

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Gabriela Rosende

Gabriela Rosende

Executive Vice President, Customer Experience, International Operations

GABRIELA ROSENDE has been Executive Vice President, Customer Experience, International Operations since August 2016. She is responsible for designing, deploying and measuring our customer experience strategy. Previously, she served as Executive Vice President, Process Excellence, Compliance, Operational Risk, Communications and Business Continuity Management from 2014 to 2016. Prior to that, she was Executive Director for operations in Mexico from 2010 to 2014; Managing Director, Colombia, from 2007 to 2010; and Managing Director, Venezuela, from 2003 to 2007. Rosende joined the company in 1994.

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