How Our Business Works
Welcome to GM Financial. If you'd like to learn more about our company's operations, you're in the right place. Here you'll find an overview of our business from start to finish.
– a roadmap to understanding one of GM Financial's primary operations – provides an
overview of operational groups across the company, as well as a visual map of the loan origination and
servicing process from start to finish. With this step-by-step guide, you can learn exactly how we make
a loan – from a borrower's initial visit to the car dealership to GM Financial's purchase
of the contract, helping the borrower, collection efforts, and finally, to a borrower paying off his or her contract.
For additional insight into GM Financial's business, read
Understanding Securitizations, a detailed explanation of securitizations and the role they play
in GM Financial's operations.