Servicemembers' Civil Relief Act (SCRA)
The Servicemembers Civil Relief Act (SCRA) applies to qualified active duty military
personnel. Benefits provided under the SCRA vary.
Please contact GM Financial at 1-800-369-5212 to learn more.
Please provide GM Financial with military notification that includes your name and active duty date.
GM Financial must receive notification in one of the following formats:
- A copy of the active duty orders;
- A letter from your commanding officer on military letterhead; or
- Some form of official notification
Send the active duty notification to the Customer Service Support department via fax or mail.
- Fax Number: 817-524-2820
Attn: Customer Service Support
P.O. Box 183581
Arlington, TX 76096
If you have any questions, contact the Customer Service department at 1-800-284-2271.
To process your payments efficiently while you are in active service, one convenient option is to
enroll in the Military Allotment (MAC) program. Military allotment is a payroll deduction plan offered to
armed forces personnel.
If you are interested in a MAC account you may:
- Call 1-800-765-2110;
- Contact your military branch's personnel office; or
- Visit the MAC Allotment page in the MyAccounts
section of GM Financial's website.