Meet GM Financial's Elizabeth (Liz) Stivala

Senior Credit Analyst

Published September 2011

Ready to tackle every new day as it comes, Elizabeth Stivala – or Liz, as her family, friends and peers call her – enjoys her job and all the opportunities it opens up for both her and GM Financial.

"I was thrilled when General Motors purchased AmeriCredit, and I am excited to be a part of the growth process," says Stivala, who works out of the Alpharetta branch in Georgia.

Stivala's story in the auto industry begins long before the GM acquisition. Born and raised in New Jersey, she attended Ramapo College in Mahwah, N.J. and pursued a degree in Business. Stivala began her auto finance career in 1986 at Chrysler Financial. In 1999, she relocated to Memphis, Tenn. and worked as an F&I Manager for Covington Pike Toyota. She relocated three more times before she finally settled and joined AmeriCredit in January 2010 where she began working as a Credit Analyst. In her time with the company, she's been promoted to Senior Credit Analyst II.

"When people ask me what I do for a living, I reply that I am part of a team that analyzes consumer credit profiles for the purpose of underwriting auto loans," she says.

Stivala says she enjoys her job for a variety of reasons. Besides working with a great team, her favorite part of the job is meeting and establishing new working relationships with GM Financial's dealer base.

"I know that these relationships will only grow into stronger partnerships as GM Financial continues to provide a wide spectrum of financing options to dealers. It will also open doors of opportunity for GM Financial employees," she says. "And right now, I'm focused on strengthening relations with my GM and non-GM franchise dealers."

It's no surprise that Stivala has built a strong relationship with the Rick Hendrick Chevrolet dealership, whose partnership she uses as a platform and a model when she does business with other GM dealers. Working closely to fund deals with Gary Glisson, a Dealer Relationship Manager (DRM) also based at the Alpharetta branch in Georgia, Stivala says her partnership with Rick Hendrick Chevrolet has been a complete success and continues to be top-notch.

"Rick Hendrick Chevrolet exemplifies teamwork. The Sales and Finance teams work together for one common goal, and they have embraced and communicated their partnership with GM Financial," she says. "They set objectives with GM Financial each month and strive to meet those goals. Our partnership with Rick Hendrick Chevrolet remains successful because of our availability, communication and follow-ups."

Because she's constantly working with DRMs and dealerships, Stivala says she has a few mottos that keep her grounded: "Failure is not an option" and "Never put off till tomorrow what can be done today." In a business like this, a positive attitude and mindset go a long way!

Stivala is married with four children, ranging from six years old to 28 years old, and she has two grandchildren. Away from the office, Stivala enjoys traveling, history and collecting antiques.